||The Frame is designed to have a bow in it and can measure up to 310 x 436cms. If you are not installing as we recommend but using retaining walls please contact us first on 1300 393 004 to discuss the sizing of this
10 x 14 feet (305cmx427cms)
Durable, vented 20Oz reinforced Teclon, with UV resistant mesh top.
All our items are shipped to you by courier using Startrack.
We aim to ship all orders we receive before midday the same day (Mon-Fri). All other orders received after midday or on a weekend will be shipped the next working day.
Once it leaves we will email with the couriers contact details and a tracking number so you can track the item via www.startrackexpress.com.au
Couriers have been advised to leave items at doorsteps if there is no one home. If the courier does not feel it is safe to leave they will leave a card advising of their attendance and you will need to call.
Delivery times are below.
If you require it to be there urgently call us on 1300 393 004 and we can advise you if it is possible.
Please note delivery is door to door, courier will not help assemble or help take upstairs.
We provide free delivery on all items to Mainland Australia and Tasmania excluding postcodes 0880 and 0881. For these areas we are happy to ship free to nearest capital city and then freight costs is at customers expense.
Please also note in the case of customer error and exchange, freight charges at the expense of the customer apply.
How much is delivery?
Oz Trampolines offers Free Delivery* on all trampolines and trampoline replacement parts Australia wide.
*Please note Free Delivery applies to delivery on all items to Mainland Australia and Tasmania excluding postcodes 0880 and 0881. For these areas or Australian islands, we are happy to ship free to the nearest capital city and then further freight costs at the customers expense apply.
Please also that that rural customers may not receive door to door delivery. Rural courier services may take on the service depending on location and may require pickup from their closest depot.
Is the the bounce quality as good on an in-ground trampoline as a traditional trampoline?
Both our above ground and in-ground trampolines have superior quality and bounce.
However please keep in mind that sometimes the bounce quality of an in-ground trampoline can be compromised. This happens when the air under the trampoline gets compressed resulting in an inferior bounce, therefore it's always important to allow the air to escape freely and the best solution is to use vented pads.
You can also use vent ducts using 4 inch flexible ducting hose coming from under the trampoline to somewhere on the outside of trampoline.
Once air flows freely we find the in-ground trampolines have a great bounce as the actual frame of the in-ground trampoline is held very firmly when it's in
the ground and therefore minimal energy is dissipated through small
movements in the frame that you get with an above ground trampoline.
How much space around the in-ground trampoline should I allow?
It is always recommended that there is space around a trampoline. This is to ensure that there are no hazards which could harm children jumping.
For an in-ground system in particular please allow 2 metres around the perimeter of the trampoline. As there is a more of tendency for children to run straight off (if there is no enclosure) or fall off the side of an in-ground trampoline you should ideally make sure there are no hazards such as low height brick walls or concrete fence posts nearby. You can always put protective cladding over any potential hazards for added safety.
Can I move my in-ground trampoline if I move house or my children grow out of trampolining?
Yes, if you have used our in-ground Trampoline, it's very easy to lift the whole frame and wall out of the ground, remove the retaining wall panels and disassemble the trampoline. The hole can then be filled in again to leave the area as it was before.
What tools and equipment do I need to dig my own in-ground trampoline hole?
If you're feeling energetic, all you need is a spade, pick-axe, wheelbarrow and plenty of muscle-power. It would typically take two people a long day to dig a hole in average soil conditions.
A great aid to assist you is to hire an electric vibration dampened
breaker from your local tool hire shop. They're not
expensive to hire, easy to use and will great assist in digging out your
If you want to hire a mini digger, this is a good option, but can be expensive, you may have access problems and they can cause damage to your lawn/garden. Also do not underestimate the difficulty in operating a mini digger. Whatever your hire shop might say, mini diggers are not that easy to operate, especially when your trying to dig quite a precise round hole. You're best to always hire an experienced 'man with a digger'!
Will the in-ground trampoline hole fill up with water and do I need some form of drainage?
The answer to this depends on the type of soil in your garden. If it's sandy soil this should drain well and no water will collect under the trampoline and generally you need not worry about drainage.
If however you have clay or chalky soil then rain water can collect in the bottom of the pit. It's advisable to put a simple soak-away in the very bottom of the hole you have dug. This is a simple task and usually sufficient to provide sufficient drainage for you.
If you're looking to dig your trampoline into the ground where it's particularly wet, liable to flooding or you have a high water table, you should contact a drainage expert who can advise on the best solution. Typically this could be to dig in drainage channels away from the hole to a lower level in your garden.
If you have any doubt about drainage issues or having a high water table, then we strongly recommend you dig a trial hole 3ft deep and wait 24 hours to see if water collects in the trial hole.
Can I use a safety net with an in-ground trampoline?
Our in-ground Trampolines have been designed to make it easy to use both with and without the safety net option. The enclosure poles are designed match directly into the top of the frame and a top rod and high quality net provide you with added security should you wish.
The enclosure system is an optional extra which can be purchased and is easy to assemble and remove. If you have younger children we recommend that you use the safety net enclosure to ensure a safe and enjoyable jumping experience.
What is your warranty policy?
At Oz Trampolines our products are made of the highest quality and standards, but to always ensure that customers are completely satisfied, our products are covered by generous warranties, which vary per product and begin from the original purchase date of the products.
Our Warranty covers;
If a warranty issue does arise please contact us immediately via phone on 1300 393 004 or email with a description and images to firstname.lastname@example.org.